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    Collection and Delivery FAQs

    Ordering for collection or delivery has never been easier! Here are a couple of frequently asked questions (FAQs) to put you in the right direction when using our services.

    Collection

    How long after placing an order can I collect?

    You will receive a phone call or email when your order is ready for collection. 

    Orders normally available to collect within the hour. Saturday collections - Please call your selected pickup branch before collection to confirm if your order is ready.

    What payment methods are accepted?

    If you are a credit account customer you can use your account to place the order. All cash customers are required to provide a payment option at checkout.

    How do I collect ?

    Bring your order number to our trade counters.

    Delivery

    How much will I need to pay for Delivery?

    We offer a free local delivery service for orders over £100 inc VAT. For all orders under £100 inc VAT a £18.00 inc VAT fuel surcharge will be applied at the checkout. 

    Which days do you deliver?

    We deliver from Monday to Friday. Please note that we don't offer weekend deliveries.

    What postcodes do you deliver to?

    We deliver to a range of postcodes around King's Lynn, here is all the postcodes we offer a delivery service to: 

    • PE12
    • PE13
    • PE14
    • PE30
    • PE31
    • PE32
    • PE33
    • PE34
    • PE35
    • PE36
    • PE37
    • PE38

    Please note we endeavour to deliver your goods to the nearest point of access and this is down to the drivers discretion. We operate a crane offload service, please ensure there is sufficent access for this vehicle.

    Can you deliver outside of your standard postcode?

    We can facilitate deliveries outside of our standard postcode, however these are priced on application, if you would like more information, then please

    ‣ Call us on

    or

    ‣ Use our contact form to

    Last updated 04/04/2024